Best Conduct

The brokerage with the cleanest record appears at the top of this ranking. To figure out the breakdown, we totaled the fines levied against each broker over the past three years by regulators, the courts and the stock exchanges. To that number we added the money awarded to customers in arbitration proceedings. To avoid penalizing the larger brokers, we divided that sum by the average number of trades at each firm.

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Commissions and Fees	Responsiveness
Trade Executions	Research Offerings
Margin Rates	Best Web Site
Interest Paid on Cash	Data for Tax Time
No-Load Fund Offering	Conduct

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